More About Our Installation Services
Our installation computer help service is geared towards folks who have the electronic equipment already and are looking for a professional company to install it. This service is also popular when bundled with a DynamicTech supply and install package deal.
Home Office Setup
More and more are working from home nowadays. We are a one-stop shop for your new home office. This can include a new desk (sit-stand desks are very popular), new computer & setup, new printer & setup, WiFi or hardwiring setup, etc. We tailor the installation to your needs and budget.
New Computer Setup
Excited to use your new PC or new Mac but wondering how to get started? We will come to you and set up your computer: transfer your Microsoft Office, move your iTunes library over, sync your iPhone or other mobile devices, transfer your programs, show you where to find all of your files, and teach you how to use the new operating system.
New Printer Setup
Need help setting up a new printer or having trouble connecting to your printer? DynamicTech has you covered. Our experts will connect your printer to a wireless network, adjust your print settings, connect your computer to the printer, show you how to print from all of your devices, and more!
More About Our Support Services
We offer a variety of different computer help support services for existing setups. If your computer or related device is not cooperating we would love to help!
Computer Repair & Help
Computer on the fritz? We will solve uncooperative software, unfriendly hard drives, and frustrating issues across both Windows and Mac operating systems with this computer help service.
Data Back-up or Transfer
Need to transfer data to a new computer? Wondering how to transfer data from one computer to another? We have you covered, performing PC to PC data transfers or moving your files between PC and Mac computers. We’ll handle every aspect of your data transfer, including local files and folders, items stored in Google drive or other Cloud storage, and data on an external hard drive.
This is one of our most popular computer help service. Viruses, spyware, and malware are often the cause of unusual and unpredictable computer behavior. If your computer is slow, freezing, or plagued with popups, your computer may be infected. But don’t worry, we know just how to clean up your computer and protect your privacy.
Email or Online Account Setup
Whether you need Microsoft Outlook, Gmail, Hotmail, or any other type of account, we have you covered. We’ll set you up on your desktop or mobile device. We can also help manage your inbox, contact list, and account settings.
Tired of error messages and connectivity problems with your printer? You need printer support. DynamicTech is the printer support service you deserve for whatever printer help you need. Please note: we do not perform hardware repair of printers.
Why Hire Us For Computer Help Services
There are of course other computer help service companies out there. What makes DynamicTech’s computer help service stand out from our competitors and why should you hire us?
With over 20 years experience working with computer equipment — we know what we are doing. Whether you are interested in installation or support services, this line of work requires in depth computer knowledge and knowhow. We are CompTIA A+ certified and make sure we stay current with the latest computer trends.
Often times trade work gets associated with dirty, careless, and rude folk. We are far from this stereotype. We wear branded company clothes, take our shoes off at your door, treat your home with respect, and (most importantly) treat you with respect and friendliness. Have kids? So do we and don’t mind when their curiosity takes over and they ask what all our tools do. Have pets? Great! We love animals and will give your dog an amazing ear rub. Want to strike up a conversation while we work? That is totally fine too. Without a doubt, we are professionals and act the part.
There is no beating around the bush here — who you hire for home audio & theatre service will be highly influenced by price. Therefore, we are extremely aggressively priced and do market research to make sure we are in-line / beating our competitors. We are almost always cheaper than GeekSquad and Visions while providing a more comprehensive professional service. Furthermore, we’ll also gladly beat any competitor quote you received (must have GST number).
Ease of Booking
Hiring a home audio & theatre service company doesn’t need to be complicated. We strive to make the process as easy as possible by replying to all inquires within 24 hours (usually within an hour). In addition, we will do everything we can to get you in at your desired time and date (sometimes even same day).
We warranty all our work for 30 days against anything we did wrong. Does this mean at day 31 if something goes wrong we won’t help? Of course not, we are reasonable and truly aim for client satisfaction.
Insurance & Licenses
DynamicTech is a fully incorporated company with all the proper insurances and licenses. We carry a $2 Million coverage against property damage / injury. Also, we have proper WorkSafe coverage, and have multiple business licenses so we can work and operate in the different municipality around Metro Vancouver.
Lastly, reviews are the bread and butter in finding new clients. Naturally, people of course want to know how it went for others. We take great pride in having positive reviews and know we can earn your 5-star review as well. Please do read our reviews to put your mind at ease (pulled directly from Google and not those fake testimonials you see on other websites)!
Here is a list of the most common questions we encounter. If you have any other question not listed here please contact us.
Do I need to do anything to prepare for the service?
Not a whole lot is needed on your part. Clearing the working space is also appreciated but not necessary. We are more than happy to assist in moving the odd piece of furniture if need be.
How much time do you need for the installation process?
It really depends on certain complexities. We are sometimes able to be in and out within 40 minutes, but sometimes need upwards of 6 hours to complete the service. There is really no average as computer help service durations widely vary depending on the job.
How can I pay for the service?
Payment is done after the service is complete and you are satisfied. All major credits (MasterCard, Visa, Amex), debit card, and cash are accepted. We have a portable payment machine to make the process as easy as possible. We do not require any tips and our machine will not prompt you for one, your business and satisfaction is more than enough for us. On rare occasions we take a deposit before the computer help service. This is almost always due to geography. For example if you live in Whistler and hire us we will take a small deposit before making the drive up. All services in Metro Vancouver do not require any deposits.
What if I need to reschedule / cancel my service?
We know stuff happens! All we ask for is to give us as much time as possible before your scheduled appointment. We will not charge a cancelation fee for any reason.